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 Terms & Conditions

IndoUSHosting.com is a web hosting firm. All accounts on our web servers are subject to the terms and conditions described in this document. Under the terms of this agreement, your placement of information on our servers is an acknowledgement that you have read, understand, and agree to the terms and conditions below.

1. The server your site is hosted on will remain the property of IndoUSHosting.com at all times. Your account will be a 'virtual server' account and accordingly each IndoUSHosting.com server is shared between users.

2. IndoUSHosting.com is the host, contact and service name for all users.

3. a.  You may not upload any material that violates or infringes on the copyright, intellectual property rights or trademark rights of any individual or organization. This also applies to linking directly to illegal files or other sites that offer any illegal material. Sound and video files that you own the rights to may be uploaded only after you are approved. Midi files are unrestricted; you do not need approval for them. Note: You may upload these materials if you first obtain written permission from the copyright or trademark owner and we will require a copy of this permission before uploading.

     b.  The following cannot be held on our servers                                    

  • Pirated software
  • Hacker programs
  • Warez
  • Child Pornography
  • Copyrighted materials
  • ROMs
  • Emulators
  • Any links/affiliations to the above

If any of the above is found on your site/directory then it will be deleted and you will be emailed with a warning. If a repeat offence is made, your account will be disabled with no refund given. However, if the initial breach of terms is strong enough your account will be immediately terminated. Deliberately changing the extension of a file to hide its contents will not work; it will be considered an illegal file and will result in the immediate termination of your account. You may not publish any material that is grossly offensive to the general on-line community, including but not limited to, exploitation of children, blatant expressions of bigotry, hatred, harassment, defamation, invasion of privacy or excessive profanity (cursing). This includes material that defames, abuses, harasses or threatens any person or group. Files or directories or email user accounts may NOT contain profane or sexually suggestive names or expletives. We reserve the right to be the final judge as to what is or is not acceptable and to terminate your account if your use of it causes a detrimental effect on other clients.

      c. If your account is disabled due to illegal use on your part your domain name will remain your property but the hosting account will be disabled. 

4. We operate a paperless billing system. An email will be sent to the e-mail address you provide us during sign up every time an invoice is raised. We are friendly yet strict hosts when it comes to late payments. Any due invoice will be entertained ONLY for 48 hours. Account will be suspended after 48 hours and will be enabled ONLY after the "Re-activation Charge" of Rs.500. ( $10 for international clients )

5. IndoUSHosting.com will not be held responsible for the content of pages hosted under our service. We do not review page content before it is posted and do not verify, endorse, or otherwise take responsibility for the content of any user-created pages. However, we reserve the right to remove any page from our servers which we determine is violating our rules and guidelines. Users are solely responsible for all files contained in their own directory, and can be held legally liable for the contents of their Web site.

6. The email system should not be used for mass transfer of data or for virus transfer. We have a no-tolerance approach to SPAM mail being used by any of our members. If you are found to be taking part in SPAM mailing then your account will be terminated, no compensation will be given. 

7. All users will be given written notice of any changes to this contract 1 month (30 days) before the change is made. Note that in this contract email is the medium by which the 'written' contract will be sent. 

8. Your primary (first) email address at IndoUSHosting.com is your account email address and any notifications and alerts we send to you will be to this address. It is your responsibility to check this address regularly for emails from IndoUSHosting.com

9. The amount of server space and bandwidth allocated to your account when you purchased it will always be the minimum value, however we may occasionally increase this value, in which case your account will be upgraded to the new values and you will be contacted regarding this change. Should your account go over your allotted monthly bandwidth, you will be invoiced after the month is complete at the price of Rs.500.00 per 1GB bandwidth used, or part thereof. ( $12 for International clients ) 

10. IndoUSHosting.com guarantees a 99% uptime, you may request a refund of the purchase price (refunded in pro-rata) if this guarantee is not met over the course of 14 days. Note that appropriate statistical data must be produced by the user indicating that our server's uptime was less than 99% over the period in order to claim compensation. Planned downtime (of which you will be given 48 hours notice minimum) and downtime for emergency repairs are not included in this uptime guarantee. 

11. Upon termination or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. We shall be entitled to delete all such data but we may, at our discretion, hold such data for such period as we may decide to allow you to collect it at your expense, subject to payment in full of any amounts withstanding and payable to us.

In the case of Dedicated servers ( non-payment ), your account will be suspended after 3 days and you will be given the grace period of 7 days before we format the hard drive. 

12. In no event will IndoUSHosting.com be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use IndoUSHosting.com's services or any content thereon. This disclaimer applies, without limitation, to any damages or injury, whether for breach of contract, tort, or otherwise, caused by any failure of performance; error; omission; interruption; deletion; defect; delay in operation or transmission; computer virus; file corruption; communication line failure; network or system outage; or theft, destruction, unauthorized access to, alteration of, or use of any record. IndoUSHosting.com does not perform client backups and clients are advised to conduct regular backups of their accounts.

13. We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should therefore not assume registration of your requested domain name(s) until you have been notified that it has or they have been registered. Any action taken by you before such notification is at your risk. 

14. All discount code applications are checked for validity. You will be told upon ordering whether it is valid. If it is valid, certain conditions may apply to it upon which you will be notified. Breach of these conditions will result in account suspension and you will not receive any refund at all. We reserve the right to obtain administration costs through legal action. Discount codes are not applicable for domain names or account add-ons. They only apply for packages, and for the first year only. After that you will be charged the current price for package and domain renewal.

15. We offer all personal (non-commercial) clients a 14 day cooling off period from your initial date of signup. No refunds are offered for any domain names purchased or transferred and we reserve the right to charge an administration fee. Accounts, including all data, emails and files, terminated under this offer shall be removed from our server immediately.

Proceeding with your order verifies your acceptance of these conditions. Your order has not been accepted by IndoUSHosting.com until you have received your account details. This policy corresponds to all IndoUSHosting.com packages and services.

 
 
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